Delivery Policy
STAR AL MAHAMART TRADING L.L.C delivers products across the United Arab Emirates.
Shipping Method
Orders are delivered through reliable third-party courier and delivery partners.
Products are carefully packed to ensure they reach customers in good condition.
Delivery Charges
- Orders of AED 75 and above qualify for Free Delivery within our delivery areas.
- Orders below AED 75 are subject to a delivery charge, which will be displayed during checkout.
- International delivery charges (if applicable) will be displayed during checkout based on the destination.
Delivery Time
- UAE Deliveries: 1–2 Working Days
- International Deliveries (if available): 4–10 Working Days
Delivery timelines may vary depending on location, weather conditions, public holidays, or courier availability.
Customer Responsibilities
Customers should provide a complete delivery address, valid contact number, and email address to avoid delays.
Proof of Delivery
Upon delivery, customers or their authorized representatives may be required to acknowledge receipt of the order by signature or electronic confirmation.
STAR AL MAHAMART TRADING L.L.C maintains proof of delivery records signed or confirmed by the customer for completed deliveries.
Payment Confirmation
After successful payment, customers will receive an order confirmation via Email. Confirmation is generally sent immediately after successful payment authorization.